We provide road freight nationally and the delivery of goods is coordinated by third party agents. All online orders are shipped via road freight.
It is strictly to the ground floor and/ or front door only by a single delivery driver. As such, this service does not include:
- Carrying product/s inside, upstairs, or in elevators
- Placing product/s in rooms
- Assembling product/s, and
- Removing packaging or wrapping.
Mattress Toppers are compressed and rolled weighting approximately 15kg.
Due to the size and weight of mattress and base orders, please organise help from another person to take your order from the ground floor and/or front door inside your residence. Please remember that it is your responsibility to ensure that the packaged product/s will fit through doorways, staircases, and/or elevators before placing your order.
All products are triple wrapped for interstate travel and we recommend removing the outer bag prior to taking the product into your home as this outer packaging can sometimes be dusty after the journey.