If you have ordered a Pure Trio mattress, please read the below information which outlines how to unbox your new mattress and rearrange the layers to find your perfect comfort combination.

Please contact us if you have any other questions.

Setting up your new mattress

Moving your Mattress

Pure and natural latex is inherently weighty. Depending on the size, please have an extra person on hand to help move your Pure Trio mattress.

Take care when lifting to avoid personal injury and/or damage to the mattress. Please use two people to unpack your mattress and lay the mattress out on your base.

Unboxing your Mattress

Simply slide the box off your mattress and place the mattress in the middle of your bed base. Use the mattress wrapper cutter enclosed, to cut the protective covering down the length of the mattress and your mattress will decompress. Remove the cotton protector and slide your mattress into place.

Shake, Shake, Shake

Without glues between the comfort layers, in transit your layers may move slightly. It’s simply a matter of giving the corner of the mattress a gentle shake to move the layers back into alignment. It’s important not to pull the latex into position as the latex is fragile and may tear. Simply ‘shake it’ or ‘jump it’ into position.

Handcrafted by Nature

Your Pure Trio mattress is a natural and handmade product, so some slight variations may occur. We make all our Pure Trio mattresses to exact specifications, however, once unpacked, your mattress will relax and expand to proper dimensions.

Sleepy Time

Our mattresses are made to order so they spend the least amount of time compressed. Therefore, once it arrives at your home, it should take a matter of moments to decompress and be ready to sleep on.

Rotating the layers

A Pure Trio mattress comprises of three layers of latex, one soft, one medium and one firm, giving you the ability for complete comfort customisation in one mattress. All Pure Trio mattresses are sent with the layers in the following order: firm, medium and soft.

Remove the Cover

To change the configuration of your mattress you will need to completely remove the top section of the cover.

Roll Each Layer

Each layer is marked with its density for easy identification. S for Soft, M for Medium and F for Firm. Completely roll each layer of latex lengthways. Carefully handle the latex as pulling the latex may cause tearing. Place each layer to the side of your mattress base.

Personalise Your Comfort Preference

Use your enclosed Choose Your Comfort Recipe Card to identify which configuration will suit you. If you are a tummy or back sleeper or a heavier body type, sleep with the firm layer at the top for a ‘gentle firm’ feel. If you are a side or back sleeper and like a medium feel, sleep with the soft layer at the top for a ‘luxury medium’ feel.

Assemble Your Mattress

Carefully handle the latex by shaking or jumping each layer into position, rather than pulling as this may tear the latex.

Firstly, line up the bottom layer with the inside of the bottom cover and unroll. Then select the second layer and repeat this process by lining up with the bottom layer. Repeat for the top layer and zip together the cover.

Remember it can take up to 30 days to adjust to your new configuration so give it time for your body to adjust.