I was having a lot of back and pressure point hip pain so purchased a latex mattress from you in late April 2012 after having done my research.
After 2 months (and several discussions) it was exchanged from a firm to medium mattress as I could not get used to the firm.
It has been several weeks now and I am pleased to report that I am getting a very good and restful night’s sleep and, on waking, my back now only feels stiff rather than painful and hip pain is only intermittent. No tossing and turning as I’ve done most of my life – I am happy with the improvement.
I want to thank all the staff and associated delivery people for their flexibility, courtesy and friendliness.
In conclusion I can say that I have never received this top level of service from any other company and will be recommending you to friends and family.