Thank you for all of your great service from start to finish! It is wonderful to experience again true service. As for the product I have been having fantastic sleeps and I now get out of bed in the morning and can walk freely, no upper back pain and no leg stiffness! Fantastic. The other great thing I love about my mattress is that it is easy to make the bed. I have another older latex mattress which is great to sleep on but it is so heavy and difficult to lift to tuck sheet in, even fitted sheets! So thank you again for your wonderful service and great product. I highly recommend your company and your products to all.