To Manager and Staff – Latex Mattress Factory,

I am writing to let you know how pleased Jim and I are with our lovely new double mattress and base. Both of us, at sixty-nine, had been experiencing pain and discomfort when sleeping on the left side. With the remarkable support of the new ensemble we feel comfortable without any pain. The sore muscles in my lower back are a lot better even when walking around. As I suspected, the major cause of pain was the old mattress. Jim says he feels he is almost floating, and his lower left hip, which is at high risk of fracture, does not ache now when lying on his left side. We both wish we had heard/read about the latex mattress sooner. Your clear and detailed advertisement in the Seniors Newspaper caught my attention. I would also like to mention that the carrier who delivered the ensemble was friendly, cheerful and very helpful. I was impressed by the quality and efficiency of your business, and the kindness and interest shown during telephone conversations with Trixie. We would not hesitate to recommend Latex Mattress Australia to other people.

Thanking you.

Helen & James, Ipswich